Shipping policy

Shipping Policy

Effective Date: July 3, 2026

Thank you for shopping with Productive Teaching. Many of our products are custom-made especially for you through our print-on-demand production partner, Printify.

Please review this Shipping Policy before placing your order.

Print-on-Demand Production

Our T-shirts, sweatshirts, mugs, tote bags, accessories, and other Printify products are produced only after an order is placed.

Because each product is made to order, your order requires production time before it can be shipped.

Most orders are produced and shipped within approximately 2–7 business days after the order is submitted for production. Production times may be longer during holidays, high-volume sales periods, severe weather, supply interruptions, or unexpected production delays.

Business days do not include weekends or federal holidays.

Production time and shipping time are separate. The estimated delivery period begins after your product has been made and transferred to the shipping carrier.

Order Processing

After you place an order, you will receive an order-confirmation email at the email address provided during checkout.

Orders may enter production shortly after they are submitted. Once an order has entered production, we may be unable to change or cancel it.

Please review the following information carefully before completing your purchase:

  • Product and design

  • Size

  • Color

  • Quantity

  • Personalization details

  • Shipping address

  • Email address

Contact us immediately at  jennifer@productiveteaching.com if you notice an error. We cannot guarantee that changes can be made after an order has been sent to production.

Estimated Shipping Times

Estimated shipping times vary according to the product, Print Provider, delivery destination, carrier, and shipping method selected at checkout.

Typical estimated delivery times after production are:

United States standard delivery: Approximately 2–8 business days
International standard delivery: Approximately 10–30 business days

These are estimates and not guaranteed delivery dates.

Your complete estimated delivery period includes both:

  1. Production time; and

  2. Carrier transit time.

An order that requires five business days for production and four business days for shipping may take approximately nine business days to arrive.

Shipping Rates

Shipping charges are calculated and displayed during checkout.

Rates may vary depending on:

  • The type and number of products ordered

  • Product size and weight

  • The Print Provider fulfilling the order

  • The delivery destination

  • The selected shipping method

  • Whether products must be shipped separately

Shipping charges are not necessarily included in the listed product price unless a product or promotion specifically states that free shipping is included.

Applicable taxes, customs charges, duties, or other fees may be added separately.

Multiple Packages and Split Shipments

Printify works with a network of Print Providers. Products within the same order may be made by different providers or at different production facilities.

As a result, your order may:

  • Arrive in more than one package

  • Be shipped on different dates

  • Have more than one tracking number

  • Arrive through different shipping carriers

Receiving one part of your order does not necessarily mean that the remaining items are missing.

Separate shipping charges may apply when products are fulfilled by different providers or locations. Any shipping charges will be displayed during checkout before payment is completed.

Tracking Information

When tracking is available, you will receive a shipping-confirmation email containing a tracking number after your order has shipped.

Please allow up to 48 hours for the carrier’s tracking system to update after receiving your tracking number.

Some international or economy shipping services may provide limited tracking information.

Productive Teaching does not control carrier tracking systems and cannot guarantee that tracking information will update at every stage of delivery.

Shipping Carriers

The shipping carrier is selected based on the Print Provider, product, destination, and available shipping service.

Orders may be shipped through USPS, UPS, FedEx, DHL, or another local or regional carrier. Customers generally cannot request a specific carrier unless that option is specifically offered during checkout.

Delivery Estimates Are Not Guarantees

Delivery dates shown on our website, during checkout, in confirmation emails, or through carrier tracking are estimates only.

Delivery may be delayed because of circumstances outside our reasonable control, including:

  • Severe weather

  • Natural disasters

  • Carrier interruptions

  • Labor disruptions

  • Holiday shipping volume

  • Customs processing

  • Incorrect or incomplete addresses

  • Product availability

  • Production equipment issues

  • Supply-chain interruptions

  • Local delivery restrictions

  • International border delays

We will make reasonable efforts to help resolve significant shipping problems, but we cannot guarantee a particular arrival date unless an express written guarantee is provided at checkout.

Unexpected Production Delays

If we learn that we cannot ship your order within the delivery period originally stated, we may contact you with a revised shipping estimate.

When required by applicable law, you will be given the opportunity to agree to the delay or cancel the affected portion of your order for a refund.

Address Accuracy

Customers are responsible for entering a complete and accurate shipping address during checkout.

Please confirm the following before submitting your order:

  • Recipient’s full name

  • Street address

  • Apartment, suite, or unit number

  • City

  • State or province

  • Postal or ZIP code

  • Country

Productive Teaching is not responsible for delays, failed deliveries, or lost packages caused by an incorrect or incomplete address provided by the customer.

If you notice an address error, contact us immediately at jennifer.productiveteaching@gmail.com. Address changes cannot be guaranteed once an order has entered production or shipped.

Returned-to-Sender Packages

A package may be returned to the Print Provider because of:

  • An incorrect or incomplete address

  • An undeliverable address

  • The recipient’s refusal of the package

  • Failure to retrieve the package

  • Carrier delivery restrictions

Contact us promptly if tracking shows that your package is being returned to the sender.

Additional production or shipping charges may apply if an order must be reprinted or reshipped because the customer provided an incorrect address or failed to accept delivery.

Returned packages are not automatically eligible for a refund. Each situation will be reviewed according to our Refund and Return Policy and applicable law.

Packages Marked Delivered

If tracking shows that your package was delivered but you cannot locate it:

  1. Confirm that the shipping address on your order is correct.

  2. Check your mailbox, porch, garage, side door, parcel locker, and other secure delivery areas.

  3. Ask household members or neighbors whether they accepted the package.

  4. Allow one additional business day, because some carriers mark packages delivered shortly before completing delivery.

  5. Contact the shipping carrier using your tracking number.

  6. Contact us at jennifer.productiveteaching@gmail.com if the package still cannot be located.

Productive Teaching is not responsible for theft or loss occurring after a carrier has confirmed delivery to the address supplied by the customer. However, we will assist you in reviewing the available tracking and order information.

Lost Packages

A package is not considered lost merely because tracking has not updated for several days.

If your tracking has not updated for an extended period or your order has not arrived within a reasonable time after the estimated delivery window, contact us at jennifer.productiveteaching@gmail.com.

Include:

  • Your full name

  • Order number

  • Shipping address

  • A description of the missing item

  • Tracking number, when available

We may need to contact Printify, the Print Provider, or the shipping carrier to investigate.

Claims for lost shipments should be submitted as soon as possible and no later than 30 days after the estimated delivery date, unless a longer period is required by applicable law.

Damaged, Defective, or Incorrect Products

Shipping concerns involving a damaged, defective, misprinted, or incorrect product are handled under our Refund and Return Policy.

Please contact us within 30 days of delivery at jennifer.productiveteaching@gmail.com and provide:

  • Your order number

  • A description of the problem

  • A clear photograph of the complete product

  • A close-up photograph showing the defect, damage, or incorrect print

  • A photograph of the packaging when shipping damage is involved

Do not mail a product back unless we provide return instructions.

Stolen Packages

Productive Teaching is not responsible for packages stolen after confirmed delivery.

Customers are encouraged to:

  • Ship orders to a secure address

  • Monitor tracking updates

  • Retrieve packages promptly

  • Use a workplace or secure parcel location when appropriate

If you believe a package was stolen, contact the carrier and your local authorities when appropriate.

International Shipping

International shipping may be available for selected products and destinations.

International orders may experience longer production, transit, or customs-processing times. Availability depends on the product, Print Provider, carrier, and destination country.

The customer is responsible for confirming that the product may lawfully be imported into the destination country.

Customs, Duties, and Import Taxes

International orders may be subject to customs duties, import taxes, value-added taxes, brokerage charges, handling fees, or other government-imposed costs.

Unless expressly stated during checkout, these charges are not included in the product price or shipping charge.

The customer is responsible for paying any customs duties, taxes, or import fees charged by the destination country.

Productive Teaching does not control these charges and cannot predict their amount. Contact your local customs authority for additional information before placing an international order.

Refusal to pay customs charges may result in the package being delayed, abandoned, destroyed, or returned. Original shipping costs and customs-related fees may not be refundable.

Shipping Restrictions

We reserve the right to restrict or cancel shipping to locations that:

  • Are not supported by the selected Print Provider

  • Are not serviced by available carriers

  • Are subject to legal or carrier restrictions

  • Present a significant risk of unsuccessful delivery

We will contact you if we cannot fulfill an order to the address submitted.

Holiday Ordering

Production and shipping carriers experience higher order volumes during holidays.

Orders needed for a holiday, birthday, school event, teacher-appreciation event, or other specific date should be placed as early as possible.

We do not guarantee arrival by a particular event or holiday unless that guarantee is expressly provided in writing at the time of purchase.

Refunds will not be issued solely because an order arrives after a personal event when the order was produced and shipped within the stated estimated timeframe.

Express or Expedited Delivery

Express or expedited options may be available for certain products and delivery locations. Availability will be shown during checkout when supported.

Selecting a faster shipping option does not necessarily eliminate production time unless the option expressly includes expedited production.

Express services may not be available for every item, address, or destination.

Contact Us

For questions about shipping or an existing order, contact:

Productive Teaching
Email: jennifer.productiveteaching@gmail.com
Website: http://www.productiveteaching.com

Please include your order number when contacting us about an existing purchase.